Contact Information
Last updated: July 20, 2026
We're here to help. Reach out through any of the official channels below and a member of our team will assist you.
- Email: support@drmelax.shop
- Phone: +1 305 123 4007
- Business hours: Monday to Friday, 9:00 AM – 4:00 PM (Eastern Time)
- Business address: 667 SW 19th Rd, Miami, FL
Average response time
We aim to respond to all inquiries within 1 to 2 business days. Messages received outside business hours, on weekends, or on holidays are answered on the next business day.
Official support channels
Email and phone are our only official support channels. For the fastest help with an order, please include your order number in your message.